Your Privacy Matters to Us

At Indigo Fragrance, we value the trust you place in us each time you shop our website or interact with our business. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit www.indigofragrance.com or interact with our business.

Whether you're placing an order, browsing our website, or simply exploring new fragrance ideas, you can shop with confidence knowing that we treat your information with the same care and respect that you have come to expect from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect information in two ways:

Information You Provide

When you place an order, create an account, subscribe to our newsletter, contact us, or otherwise interact with us, we may collect information including:

Name
Billing and shipping address
Email address
Telephone number
Account information
Order history
Any information you voluntarily provide when contacting us

Important: Indigo Fragrance does not store your complete credit card information. All payment information is securely processed by our trusted payment providers using industry-standard encryption and secure transmission protocols. Any sensitive information submitted during checkout is encrypted to help protect your personal information while it is transmitted.

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Products viewed
Referring websites
Search terms
Time spent on our website
General browsing activity

This information helps us:

Improve our website
Better understand how visitors use our website
Detect fraud and security threats
Improve customer experience
Measure marketing performance

How We Use Your Information

We use your information to:

Process and ship orders
Provide customer support
Respond to questions
Manage your account
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and protect our business
Send promotional emails if you have subscribed to receive them

Sharing Your Information

Your privacy is important to us.

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers who help us operate our business, including services related to:

Website hosting
Payment processing
Shipping and order fulfillment
Email marketing
Website analytics
Fraud prevention

These providers may only use your information to perform services on our behalf and are required to protect your information.

We may also disclose information if required by law or when necessary to protect our rights, property, customers, or others.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep you logged into your account
Understand how visitors use our website
Improve website performance

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. Please note that disabling cookies may affect certain features and functionality of our website.

Analytics

We may use website analytics tools to better understand how visitors use our website. These tools may collect information such as pages viewed, browser type, device type, and general usage information. This information helps us improve our website, products, and overall customer experience.

Email Marketing

If you subscribe to our newsletter, we may occasionally send:

Promotions
Product announcements
Special offers
Educational content
Company news

You may unsubscribe at any time by clicking the Unsubscribe link included in every marketing email.

Social Media

From time to time, we may share photos of customer creations made using Indigo Fragrance fragrance oils.

We will only share customer photos with the customer's permission.

Please remember that comments, reviews, or posts made on social media platforms are generally visible to others based on the privacy settings of that platform.

Private messages sent to us through social media remain private and are treated confidentially.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information.

We use Secure Socket Layer (SSL) technology and other reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we work hard to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. While no security system is infallible, we continually strive to protect your personal information using commercially reasonable security practices.

Your Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to applicable legal and business requirements)
Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

If you are under the age of thirteen, permission is needed from your parent or guardian to use this website.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Indigo Fragrance
1058 Edgewood Drive
Adams, WI 53910

Email: admin@indigofragrance.com

Website: https://indigofragrance.com

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